Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
mgrobins
5 months agoNew Contributor
Browser req pw always, instead of using biometric & windows hellow
Hi, I use 1 password on my windows 11 PC. I have a fingerprint reader and my motherboard has TPM 2.0. I have setup 1pw to use windows hello to unlock when I use the app or browser and yet ever...
mgrobins
5 months agoNew Contributor
Good day Dave,
I have done more testing following Tataru's outcomes. I now have a functional setup.
1. Clear TPM and re-register it.
2. Uninstall Beta and reinstall standard channel for windowsx64.
NOTE: I changed to MSIX to try and fix this issue.
3. Tested TPM and it reports:
AMD version 6.32.0.6, specification 2.0
PPI Spec v1.3, TPM Spec sub-version 1.59 (Thurs Jun 18 2020), PC Client spec version 1.05.
Attestation and storage= ready.
When I load the 1pw app or browser extension I am now asked for the PW once, and the biometric check for fingerprint is shown. Then on reboot it only asks for biometric.
I can't offer advice on what has changed.
I did make another system change: Under Device Security I enabled "Local Security Authority Protection" (both it and core isolation were disabled due to an unrelated driver).
I hope this helps identify the cause because this did arise out of nowhere and it still seems it's an issue on MSIX unless the act of reinstallation was the fix. I'll reinstall MSIX at some near time and see.
1P_Dave
Moderator
5 months agoI'm glad that things are working now with the stable version. There is an issue with the beta MSIX version where Windows Hello may not work and our team is currently working on a fix which will be released in a future update.
-Dave
!30260