Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Bug: Firefox extension says Firefox needs update but browser disagrees, broken desktop integration

I have the most up to date Firefox installation for my OS, and I have the most up to date 1password desktop app and browser extension.
If you look in the graphic you'll see that Firefox thinks it is up to date but the 1 password browser extension thinks it isn't.

I'm not sure if this is a side effect or something different but I used to only have to unlock the desktop application and the browser extension would also be unlocked (can use biometrics for that) but that no longer works, I have to unlock them both separately.

I have tried restarting both Firefox and 1password as well as entirely rebooting my computer, the problem remains.

1Password Version: 8.9.10
Extension Version: 2.5.1
OS Version: macOS 10.15.7
Browser:_ Firefox

browser extension

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  • Anonymous's avatar
    Anonymous
    3 years ago

    Okay, I just did that, Version 2.6.1, after removing the old plugin and installing the beta then restarting Firefox, I still get the same behavior. I have to separately unlock the browser plugin and the desktop app and can't use bio-metrics for the browser plugin.

    There is a difference though, this beta plugin doesn't think Firefox needs an update..

  • DenalB's avatar
    DenalB
    Super Contributor
    3 years ago

    Hey @xnor !

    I'm using Firefox 108.0 and have the latest beta extension (v2.6.1) installed. No problems here.
    Maybe you also could try the latest beta build? 🤔
    https://1password.com/downloads/browser-extension/#beta-downloads