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Forum Discussion
Bug? Logging in with windows hello "presses" my right shift key
Every time I open the prompt to login to the desktop client using windows hello, my right shift key is "pressed" once. I found this because I have a hotkey with discord where the right shift key will...
ag_mike_d
1Password Team
1Password TeamHello @Motostar,
Thanks for your message! I understand that this press of the right shift key takes place when the Windows Hello/Windows Security prompt appears to enter your PIN. 1Password hands off the duty of unlocking to Windows through the Windows Hello prompt. This is not something we control.
Since you mentioned that disabling this hotkey helps, it seems to be a conflict there with Windows Hello and I would suggest checking for any available updates and reporting this behaviour to Microsoft and Discord.
If you have any other questions or concerns about 1Password, please let us know and we'd be happy to help!
