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Ronso
Frequent Contributor
3 years ago

Bug: Password "never ask" will not be saved

Hi,
I discovered a bug on all of our Family Android devices. I set ask for password to "never". If I leave the app and reopen it, it is still saved. If I use the android functionality, to close all recent apps (or just 1password) and reopen 1password, it will be set "ask every 30 days". All other options will still be saved. Android 10, 11, 13 - 1password 8.9.10. Please fix it, cause my wife indeed had to enter her password. This was the reason I discovered the bug.

android

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  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Happy to help Ronso! Hopefully that fix will be available in the not-so-distant future.

  • Ronso's avatar
    Ronso
    Frequent Contributor
    3 years ago

    Hi 1P_Timothy, thanks for the fast response.
    Looking forward to a quick fix update 👍

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi Ronso, thanks for writing in about this issue.

    I tested the current production version and can reproduce what you described here. It looks like the team here already has some work underway to address this issue. My apologies for any inconvinience this has caused.

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Hi,
\nI discovered a bug on all of our Family Android devices. I set ask for password to \"never\". If I leave the app and reopen it, it is still saved. If I use the android functionality, to close all recent apps (or just 1password) and reopen 1password, it will be set \"ask every 30 days\". All other options will still be saved. Android 10, 11, 13 - 1password 8.9.10. Please fix it, cause my wife indeed had to enter her password. This was the reason I discovered the bug.

","body@stringLength":"483","rawBody":"

Hi,
\nI discovered a bug on all of our Family Android devices. I set ask for password to \"never\". If I leave the app and reopen it, it is still saved. If I use the android functionality, to close all recent apps (or just 1password) and reopen 1password, it will be set \"ask every 30 days\". All other options will still be saved. Android 10, 11, 13 - 1password 8.9.10. Please fix it, cause my wife indeed had to enter her password. This was the reason I discovered the bug.

\n","kudosSumWeight":0,"postTime":"2022-12-15T12:21:21.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:android","text":"android","time":"2025-01-27T11:33:28.326-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:26769_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":94},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"...ll recent apps (or just 1password) and reopen 1password, it will be set \"ask every 30 days\". All other options will still be saved. Android 10, 11, 13 - 1password 8.9.10. Please fix it, cause my wife 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Bug: Password \"never ask\" will not be saved","moderationData":{"__ref":"ModerationData:moderation_data:26772"},"body":"

Happy to help Ronso! Hopefully that fix will be available in the not-so-distant future.

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Hi 1P_Timothy, thanks for the fast response.
\nLooking forward to a quick fix update 👍

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Hi Ronso, thanks for writing in about this issue.

\n\n

I tested the current production version and can reproduce what you described here. It looks like the team here already has some work underway to address this issue. My apologies for any inconvinience this has caused.

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