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Netpog's avatar
Netpog
Dedicated Contributor
3 years ago

Bug report: 1Password 8 app doesn't respond to touchscreen taps

I cannot get any response from the Windows 8 Windows app by tapping the screen. All buttons ignore my finger and the device's stylus. The side-buttons on the stylus don't work either. 1Password 8 ...
windows
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
3 years ago

Hi Netpog, I'm sorry to learn you've encountered this issue. I believe this has been sorted out in the latest Beta release of 1Password 8.

Could you try switching to the Beta channel, update the app, and do a quick sign out and back in again? This may well fix the issue, and if it doesn't we'll be happy to investigate further. 👍

You can find the appropriate setting under ... > Settings > Advanced and set the release channel to Beta.

I hope this is helpful!