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Kentzo's avatar
Kentzo
Occasional Contributor
3 years ago

Bug Report: Quick Access window flickers when summoned

It's as if upon summoning the window re-renders in a burst. I captured a video of the problem, where could I send it for review? 1Password Version: 8.9.12 Extension Version: Not Provided O...
macos
1p_jac's avatar
1p_jac
Icon for 1Password Team rank1Password Team
3 years ago

Hi Kentzo

I'm sorry to hear that you're seeing this flickering when summoning Quick Access. If you give us an email at support+forum@1password.com with the screen recording, we'll get that passed to the relevant team to look into for you. After you send the email, you should receive an automated reply from BitBot containing your Support ID and I ask that you post that ID here once you receive it :)

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I captured a video of the problem, where could I send it for review? \n\n \n\n 1Password Version: 8.9.12 \nExtension Version: Not Provided \nO...","body@stringLength":"300","rawBody":"

It's as if upon summoning the window re-renders in a burst. I captured a video of the problem, where could I send it for review?

\n\n
\n\n

1Password Version: 8.9.12
\nExtension Version: Not Provided
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It's as if upon summoning the window re-renders in a burst. I captured a video of the problem, where could I send it for review?

\n\n
\n\n

1Password Version: 8.9.12
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"},"Conversation:conversation:102721":{"__typename":"Conversation","id":"conversation:102721","solved":false,"topic":{"__ref":"ForumTopicMessage:message:102721"},"lastPostingActivityTime":"2025-03-21T07:09:27.840-07:00","lastPostTime":"2025-03-21T07:09:27.840-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:102721":{"__typename":"ModerationData","id":"moderation_data:102721","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:102721_1":{"__typename":"Revision","id":"revision:102721_1","lastEditTime":"2023-01-12T14:19:22.000-08:00"},"ForumReplyMessage:message:102722":{"__typename":"ForumReplyMessage","id":"message:102722","conversation":{"__ref":"Conversation:conversation:102721"},"author":{"__ref":"User:user:17339"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:102721/message:102722","revisionNum":1,"uid":102722,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Bug Report: Quick Access window flickers when summoned","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:102722"},"parent":{"__ref":"ForumTopicMessage:message:102721"},"body":"

Hi Kentzo

\n\n

I'm sorry to hear that you're seeing this flickering when summoning Quick Access. If you give us an email at support+forum@1password.com with the screen recording, we'll get that passed to the relevant team to look into for you. After you send the email, you should receive an automated reply from BitBot containing your Support ID and I ask that you post that ID here once you receive it :)

","body@stringLength":"616","rawBody":"

Hi

\n\n

I'm sorry to hear that you're seeing this flickering when summoning Quick Access. If you give us an email at support+forum@1password.com with the screen recording, we'll get that passed to the relevant team to look into for you. After you send the email, you should receive an automated reply from BitBot containing your Support ID and I ask that you post that ID here once you receive it :)

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