Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Former Member
2 years agoBUG: Still can't auto fill apps from quick access in Windows
When opening quick access on Windows there is still no option to fill an app and dragging and dropping from there does nothing. 1Password obviously has the ability to auto-type this information as it...
Former Member
2 years ago...Continued from previous comment (again) due to character limit.
For like two years now, you've been telling us how much better it is and that we should give quick access a chance. At this point we have given it a chance and it's still noticeably worse and AgileBits doesn't seem to have any intention of improving it in any way despite the numerous complaints about it over the years. All of which seem get brushed off with a similar comment about how "it works for the developers and some people like it so thanks for the feedback, end of discussion."
If you're having this much trouble with it and need someone who understands good UX principles, I'm a professional software engineer of more than 10 years who's currently looking for work and a long time user and advocate for your software. I'd be more than happy to jump in and help you fix all of these usability issues. Just reach out to me and I'd be happy to discuss further if you're interested. I'd love to be a part of the team and help return 1Password to it's former glory. It's truly sad watching an app I've used for years (even though I only joined in the 1P7 era) degrade and stagnate like this. At this point, as a user I can only hope 1P9 is not too far away and is a drastic improvement over 1P8. One which actually takes the feedback of users who don't fall into the category of "everything works great" and helps improve the experience for long time users who are having problems with the current state of the software. It doesn't have to be either/or. By simply adding a few tweaks and some settings for users to control them you can SIGNIFICANTLY improve things for those of us who aren't having a good experience without hurting those who like things the way they are.
Sorry for responding with a mini novella. I started writing and it just kept coming. In case you can't tell, as a software engineer I'm quite passionate about software being usable which is sadly a trend that seems to be going by the wayside lately and I'll defend it to my dying breath. I hope you do take the time to read it and take it under advisement. And once again, I would like to point out that this comes from a place of love as an advocate of your software for more than a few years now. This isn't some reactionary tantrum over something being changing that I didn't want. It's an observation from someone who makes software for a living, who has genuinely tried to meet 1Password and quick access on its terms, based on experience over a long period of time of trying to use it only to run into constant road blocks and frustrations when it doesn't work the way you claim it should. Then to be told that's "as intended" and "you're using it wrong" whenever anyone tries to voice any criticism over it. Please do better. I want to keep advocating for this company and product because there are so many things you're doing right. This just isn't one of them, at least not for everyone.
Thanks for listening and taking the time to engage with me on this. I hope my words at least make a little bit of a difference for you. If they do, you can pay it forward with a few small changes to make a huge difference for your users.