Forum Discussion

dougt's avatar
dougt
New Contributor
3 months ago

Bug: Unable to log into tesla.com

When the 1Password extension is installed in Chrome, I can not log into tesla.com. The error message I get is: ""Your device or network is blocking access to required security tools. Please disable ...
browser extension
1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
3 months ago

Hi dougt,

Thanks for reporting this! I can confirm this same behavior in Chrome on a Mac, though it seems to work fine in Firefox, so we'll do some investigating.

As a workaround in Chrome, you can also select the 1Password extension in Chrome, select the Tesla item, select the three vertical dots, and choose Don't sign in automatically and that seems to prevent the issue. Apologies for the extra steps!

Screenshot of the settings menu in the 1Password browser extension

 

ref: #34242