Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Bug while using Edge Browser
My Edge is running fine until I log into 1Password. If I have to log in using my master password, there is not a problem. However, if I log in via my fingerprint, my numbers do not work, everything is in upper case, and my mouse will not scroll. I have to reboot. Then I get the attached screen. I enter continue and it reboots fine, until I try to use 1Password again. Help please.
4 Replies
Thanks guys. The software must have been updated, because it is working fine again. Thanks again for responding.
Trevor_1PModerator
Hi JimAtTheRez,
You're very welcome! I'm happy to hear things are working as expected now.
- Trevor_1P
Hi JimAtTheRez,
dankirsh is correct, it does sound like you're experiencing a known issue related to Windows Hello input. A fix for the issue is included in the latest release of the app (8.12.0). You can see how to update here:
How to keep 1Password up to date
Let me know if the issue isn't resolved after updating.
I think the issue is with shift key getting stuck. There is another thread about it. Hopefully they are aware and fix it soon.
