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Forum Discussion
Ward
15 days agoOccasional Contributor
Can I disable password suggestions?
When I'm registering on a new site, and I'm prompted for a password, is there a way to stop 1Password from suggesting one?
- 4 days ago
I'm sorry for the delay in replying. There isn't a way to turn off password suggestions without also turning off suggestions of existing login credentials. Once you start typing, you'll see the "Save in 1Password" option appear in the menu if you'd like to enter and save your own created password:
That being said, while I can't make any promises, I've shared your request for an option to turn off suggested passwords in the inline menu with our product team for future consideration.-Dave
CFP-19560
ChrisC1P
Moderator
12 days agoHi DieselOx thanks for reaching out.
I understand that 1Password is offering to generate a new password in a field where you're expecting to be able to fill a password that you already have saved.
The reason you're seeing this is because something about how the site is built is causing the 1Password browser extension to detect the field as a new password field that would appear on an account creation page, or when changing your password in your security settings.
Can you send us an email at support@1password.com and use the following steps to gather the page details where you're running into this issue, so we can submit a report to our developers?
- On the page exhibiting the behaviour, click the problematic field so the field is focused.
- Right-click the 1Password icon in your browser toolbar.
- Click **Help** and choose **Collect Page Structure**.
- 1Password will save a .json file to your "Downloads" folder.
- Attach the downloaded .json file to your message.
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/can-i-disable-password-suggestions/168705
- Your forum username: DieselOx
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.
-Chris
DieselOx
11 days agoNew Contributor
Thanks. Email sent, support ID number received. Hesitant to post it here, would not want anyone trying to use it to glean info/spoof me by email or something. Is there a way to send it to you by PM?
I did repeat all the above, with more detail, so support should be able to help anyway.
Best,
DO