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Former Member's avatar
Former Member
4 years ago

Can you please reinstate my account?

Hi Support Team, I reformatted my iPhone last night and it had an OTP authenticator app on it which was linked to my 1password app on my Mac and I am now locked out of my account and can no longer...
macos
Alex_C_1P's avatar
Alex_C_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @auswheat,

Thanks for reaching out, and I am sorry to hear you ran into some trouble after you reformatted your computer. I can see you have already sent an email to 1Password Support. Since you're already in contact with us via email, continuing the conversation there would be your best bet.

Keep an eye out for our response!

Cheers,

Alex

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