Forum Discussion
Cancel my account
ModeratorHello Sue! 👋
Thank you for reaching out! 1Password is compatible with macOS Monterey 12 or later which includes macOS 13 (Ventura): System requirements for the 1Password apps
Can you double-check the version of macOS that you're currently running? Are you seeing a message saying that 1Password isn't compatible with your device? Are you able to post a screenshot of what you see on your end? Make sure that nothing sensitive is visible in the screenshot.
That being said, to answer your question directly, you can find instructions on how to cancel on our website here: Cancel your subscription
-Dave
Hi Dave
Thanks for reaching out . I have an iMac ( Ventura) - because of the age of my Computer - My Mac expert that helps me with my computer advises that I am unable to update to 1Password 8 / Monterey . Therefore I have to download another Password Manager that is not affected by the software on my computer
Sue
- 1P_Dave
1Password 8 is compatible with macOS Ventura, you can show your Mac expert our system requirements page: System requirements for the 1Password apps
Is there a particular error message that you run into when trying to install 1Password 8? Let me know if there's anything else that I can do to help. 🙂
-Dave
My computer is old and my advise is that It will not be able to Download 1Password Manager 8.
Also I am having all sorts of issues in my indeavours to unsubscribe to 1Password 7.
- I cannot find my secret Key -the one I have is not recognised for some reason. I am 79 years old and I am computer challenged
Sue
