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MinhThienDX's avatar
MinhThienDX
New Contributor
19 days ago

Cancel subscription messes

Mess number 1 I go to https://my.1password.com/billing/payments I see Cancel subscription It says When your billing period expires, your account will be https://support.1password.com/frozen-accou...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
16 days ago

Hello MinhThienDX​! 👋

I'm sorry that you're running into issues when cancelling your 1Password account. I see that you're already in contact with our billing team via email, please continue the conversation there. 

To avoid having the same conversation in two places at once, I've closed this community thread. 

-Dave