Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Cannot access the documents(pdf/jpg) anymore on S21

When I try to access my old documents in the 1password app & open the section where my file is supposed to be, It doesn't have any link/button to view anymore. It only has the title of the document. ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hello @adkathy thanks for joining us on the forum!

Is this happening with PDFs and JPGs saved as Document items or as attachments in other item types? If they are saved as Document items, can you view or see the option to download the saved files in your account on the 1Password website?