Forum Discussion

jdiv726's avatar
jdiv726
Dedicated Contributor
3 years ago

Cannot autofill at ESPN or ESPN+

Hello. I recently decided to subscribe to espn+. I can't seem to get the window to populate. I've tried both Safari & Brave as my browsers. I notice it also seems to happen on the ESPN site as well. This could be a them thing but just thought you should know.

1Password Version: 8.9.15
Extension Version: 2.6.0 Safari 2.7.0 Chrome
OS Version: masOS 13.2 (22D49)
Browser:_ Safari, Brave

browser extension

2 Replies

  • jdiv726's avatar
    jdiv726
    Dedicated Contributor
    3 years ago

    Thank you steph_giles for looking into this. I really appreciate it. It's not exactly the end of the world I just wanted to make sure there wasn't something I was doing wrong. Also I have no idea what a focus trap is but it's another cool tech term I can use. :)

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey jdiv726,

    I'm sorry for the trouble you are having on the ESPN/ESPN+ website. I have done some testing and you're right, it looks like this website uses a focus trap which is making it difficult for 1Password to fill from the inline menu. I have filed an issue with our development team to see if we can improve the behaviour on this page in a future update.

    In the meantime, I've found after manually saving my credentials I was able to fill the fields by clicking on the 1Password icon in the browser toolbar followed by 'Autofill' next to the item. I understand this isn't ideal, thank you for bringing this to our attention.

    ref: dev/core/core#1088