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Forum Discussion
Former Member
3 years agoCannot enable 2FA on ring.com with invalid/expired token error.
I tried to enable 2FA on ring.com today. Somehow the auto QR-code detection didn't work. So, I manually copied the code from Ring's page to 1Password, and Saved the entry for Ring login.
After e...
steph_giles
1Password Team
3 years agoThank you for getting back to us @HanSooloo, I have done some testing on this page and I'm certainly seeing some strange behaviour.
I added 2FA to my own Ring account and on signing out and trying to sign back in I saw the same problem as you.
I then went to file an issue with our developers and on revisiting the page it miraculously worked and now I'm having a hard time reproducing it. Do you see this behaviour every time or is it sporadic?
If you are able to access your account can you try going into your account settings and remove 2FA from your account and then re add it does this help?
Let me know how you get on.