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jasimon9's avatar
jasimon9
Super Contributor
4 years ago

Cannot get 1P to work on iPhone

I have complained about the difficulties I have with the 1P app on iOS several times. Most of the time I cannot use if and just give up. This is crazy. It should be able to work. Here is what I we...
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jasimon9's avatar
jasimon9
Super Contributor
4 years ago

Dave_1P,

Thanks for getting back to me. I followed the steps and I was able to login.

Since I reported this problem I got a new iPhone that now has Face ID. That worked to unlock 1P and login to the site.

However, my experience has been that this problem is not absolutely solid, but is rather intermittent. So out of 20 such attempts, perhaps 6 would succeed as expect and 14 would have the requirement of unlocking with the master password each time. So with the new iPhone, only time will tell.