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Forum Discussion
ianbateman
3 years agoNew Contributor
Cannot Login on MacBook Pro M1 1 Password 8
I am able to sign in on my browser on both my MacBook Pro and my iMac and I can sign onto the Mac app on my iMac, but when I try signing onto my MacBook Pr, I get the following message.
We weren't...
GreyM1P
1Password Team
3 years agoHey there ianbateman
If you're having trouble signing in, double-check that the following details are also correct:
- sign-in address (typically
https://my.1password.com/
but may be different if you're using 1Password at work) - email address
- Secret Key
If everything matches what you have on your Emergency Kit or in My Profile on 1Password.com, then try adding your account from 1Password.com instead. Here's what to do:
- Sign in to 1Password.com here: https://start.1password.com/signin/
- Click your name in the top-right corner, then Get the Apps.
- Click the blue Add your account directly button and click Open 1Password in any confirmation prompt that appears.
- Enter your account password when prompted and sign in.
Let me know how you get on with the above. I'll be here if you need any other help. :)
— Grey