Forum Discussion

jasimon9's avatar
jasimon9
Super Contributor
3 years ago

Cannot login to Jira on my iPhone

When I click open and fill on my Mac for Jira, it works just fine. The web address is https://rephunter.atlassian.net/jira/software/c/projects/REPH/issues/?filter=allopenissues.

On my iPhone, open and fill does nothing. Cannot use 1P to login.

I am using 1P version 7 on my iPhone since version 8 is so buggy. I cannot tell what version if is because the "How to find 1Password version" link below goes to a page that tells how to keep 1P up to date. As I recall, this link has been wrong for quite some time.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 16.3.1
Browser:_ Safari

ios

1 Reply

  • Prismify's avatar
    Prismify
    New Member
    1 hour ago

    You could try resetting the site entry in 1Password on your iPhone or switching the browser you use on the phone; sometimes the mobile extension just misbehaves. I’ve used https://appliger.com/how-to-export-jira-issues/%20 before to clean up and recheck my Jira config, which weirdly helped me spot a URL mismatch that caused a login hiccup. Double-checking the exact Jira URL you saved might save you some headache.