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Didiko's avatar
Didiko
New Contributor
4 years ago

Cannot login to my account - 2 step verification problem

Hello there, when I try to login to my existing 1password.com account with the new Beta 1P version 8, a dialog box is appearing asking me to enter the code... but the only valid button in the dial...
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hi Didiko, sorry you've encountered this issue! viswiz is right, and this is an issue we're working on. Let us know if switching the language works for you - and thanks for highlighting this for us!

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login to my account - 2 step verification problem","id":"message:133731","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:133731","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:15547"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:133731"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:133731"},"body@stripHtml({\"truncateLength\":200})":" Hello there, \n\n when I try to login to my existing 1password.com account with the new Beta 1P version 8, a dialog box is appearing asking me to enter the code... but the only valid button in the dial...","body@stringLength":"478","rawBody":"

Hello there,

\n\n

when I try to login to my existing 1password.com account with the new Beta 1P version 8, a dialog box is appearing asking me to enter the code... but the only valid button in the dialog box is \"cancel\" !?

\n\n

I cannot find a way/place to introduce the code from my authentification app.

\n\n

Any clue?

\n\n

Thanks and best regards,

\n\n
\n\n

1Password Version: 8
\n_Extension Version: Not Provided
\n_OS Version: 11.6

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Hello there,

\n\n

when I try to login to my existing 1password.com account with the new Beta 1P version 8, a dialog box is appearing asking me to enter the code... but the only valid button in the dialog box is \"cancel\" !?

\n\n

I cannot find a way/place to introduce the code from my authentification app.

\n\n

Any clue?

\n\n

Thanks and best regards,

\n\n
\n\n

1Password Version: 8
\n_Extension Version: Not Provided
\n_OS Version: 11.6

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Hi Didiko, sorry you've encountered this issue! viswiz is right, and this is an issue we're working on. Let us know if switching the language works for you - and thanks for highlighting this for us!

","body@stringLength":"578","rawBody":"

Hi , sorry you've encountered this issue! is right, and this is an issue we're working on. Let us know if switching the language works for you - and thanks for highlighting this for us!

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