Forum Discussion

Former Member's avatar
Former Member
4 years ago

Cannot Login to WindowsAPP - but WEB works fine

Hello, after reset my password I have an issue to logon at the windows app. The message i get is: This did not work. Check your password and try again When I use the web app - password is ok...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
4 years ago

Hello @MrRiver,

I'm sorry to hear that you are also seeing issues signing in to the 1Password app. Can you please let us know if this sign in issue is also following a recent update to your account password and that using the same password on other devices and 1Password.com does work as expected? Thanks!