Forum Discussion

Former Member's avatar
Former Member
3 years ago

Cannot remove 1password because it is open

On my new Macbook 1password does not accept my password. I try to remove and reinstall 1password but removing does not work. I get the message that the app is open. I noted the previous discussion on...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @ErnestBriet,

Thanks for the update, I'm glad to hear you got things resolved. If you're still using 1Password for multiple Mac user accounts and experience any unexpected behaviour, let me know and I'll be happy to troubleshoot. 🙂