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Anonymous's avatar
Anonymous
4 years ago

cannot show menu on safari

hi, english is not my first language so sorry about my google translate.

I'm using macOS Monterey beta 9, and suddenly 1password cannot show menu on safari

I recorded a video here，

https://drive.google.com/file/d/1JE1usNLvtBHE6k_F4xarxviDFYSPo_wc/view?usp=sharing

it just cannot show the account select menu on safari list this

and this so

please let me know how to fix it.

1Password Version: Version 7.9.1.BETA-0 (70901000)
Extension Version: Version 7.9.1.BETA-0 (70901000)
OS Version: macOS Monterey beta 9
Referrer: forum-search:https://1password.community/search?Search=cannot%20show%20menu%20on%20safari

browser extension

5 Replies

  • Anonymous's avatar
    Anonymous
    4 years ago

    That's awesome to hear the issue has been resolved ❤

    If anything should arise in the future that we can assist with please contact us, we are always here to help!

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    4 years ago

    @sc834n1S

    We've found that the latest beta version of Safari and Monterey will break 1Password's inline menu suggestions. You can still use the 1Password extension icon in Safari's toolbar to operate it and autofill, but the inline menu won't show up on any website.

    If you haven't already done so, an alternative would be to install 1Password 8 beta and the new 1Password for Safari which will work properly on Monterey beta:

    ref: dev/core/core#10550

  • Anonymous's avatar
    Anonymous
    4 years ago

    I'm trying to reinstall 1password, restart my mac or so many ways might works, but unfortunately they failed

    i also use 1passwordTroubleshooting to fix but also failed.

    i create a debug report and send mail with my email which i sign up