I was able to contact someone in tech support and with their instructions it seems to be working now. Thank you for replying to this post.
ModeratorI'm happy that my colleagues were able to help. 🙂
-Dave
Touch ID wasn't working for me for the last several days, so I finally got around to troubleshooting. Decided to turn it off and reset it, but now it's greyed-out and I can't ungrey it. I've restarted my computer and followed the steps I saw in a discussion here from two years ago. That person did the same and got advice to send a diagnostics report. Help?
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\n-Dave
","body@stringLength":"70","rawBody":"I'm happy that my colleagues were able to help. 🙂
\n-Dave
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