Forum Discussion

victorkr's avatar
victorkr
Occasional Contributor
4 years ago

Cannot unlock Safari extension

Click on the locked 1Password icon in the browser toolbar and the opened window shows the "loading" message and remains like that. Desktop app is oK and unlocked. Menu bar icon works fine Tried dif...
browser extension
victorkr's avatar
victorkr
Occasional Contributor
4 years ago

Hey Jack,
As suggested I fully quitted both Safari and 1Password and relaunched Safari.
Clicked on the extension icon and it jumped to the desktop app login screen where I introduced my password.
Back to Safari and the extension was now unlocked and functional.
Keep in mind, as I mentioned before, that everything was working after reinstalling the extension a couple of times.
Hope it helps

Victor