Forum Discussion

Former Member's avatar
Former Member
3 years ago

Can't complete update to v8.9.14

Hello, I can't complete the update from v8.9.13 to 8.9.14 on two different PCs - one running Win 10 Pro and the other running Win 11 Pro. We use BitDefender endpoint protection, which has not inte...
windows
MikeT's avatar
MikeT
Icon for 1Password Team rank1Password Team
3 years ago

Hi @JohnGriffith,

Thanks for reporting this.

There is a new binary we've added in this update to help with the LastPass import feature.

Is it possible BitDefender has a conflicting rule that blocks the update because of it has a new binary that it doesn't whitelist? Can you see if BItDefender has a history that could identify the source of the issue. We have been blocked by them a few times in the past and we may need to get in touch with them again about this.