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Forum Discussion

Former Member

3 years ago

Can't find QR code for authenticator.

Just upgraded to an iPhone 14 and the authenticator didn't transfer with 1PW as an account. To list it I need a QR code to scan into the authenticator app on my phone. I can't find this. When I searched the internet some articles suggested that I can get it by logging into my account on the 1PW website but to do this I need an authentication code (6 digits) since I had set this up previously. So I can't get into my account to get the QR code for the authenticator so I don't have any way to get an authentication code to log in. HELP.

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Referrer: forum-search:https://1password.community/search?Search=Need%20help%20finding%20the%201PW%20QR%20code%20to%20scan%20to%20set%20up%201PW%20on%20my%20authenticator%20app.%20%20

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Can't find QR code for authenticator.","moderationData":{"__ref":"ModerationData:moderation_data:63214"},"body":"

Hi there @LesLang1957

\n\n

If you're still signed in to your 1Password account on any other device, you can turn off two-factor authentication, then set it back up again.

\n\n

☞ Turn on two-factor authentication for your 1Password account # If you lose access to your authenticator app or security key

\n\n

Follow the steps shown there and let me know how it goes. I'll be here if you need further help.

\n\n

— Grey

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Forum Discussion

Can't find QR code for authenticator.

Quick Access slow to appear

Passwords not updating iOS

"Sign In With" Provider Not Available

Wells Fargo Passkey Not Saving In 1P

Browser req pw always, instead of using biometric & windows hellow