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Forum Discussion
Former Member
3 years agoCan't find QR code for authenticator.
Just upgraded to an iPhone 14 and the authenticator didn't transfer with 1PW as an account. To list it I need a QR code to scan into the authenticator app on my phone. I can't find this. When I searched the internet some articles suggested that I can get it by logging into my account on the 1PW website but to do this I need an authentication code (6 digits) since I had set this up previously. So I can't get into my account to get the QR code for the authenticator so I don't have any way to get an authentication code to log in. HELP.
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1 Reply
- GreyM1P
1Password Team
Hi there @LesLang1957
If you're still signed in to your 1Password account on any other device, you can turn off two-factor authentication, then set it back up again.
Follow the steps shown there and let me know how it goes. I'll be here if you need further help.
— Grey