Forum Discussion

New Contributor

7 months ago

Solved

Can't log into new iPhone

Got a new iPhone. To log into 1Password, it is asking for the two factor authentication code, which I had with Microsoft Authenticator app. I thought when I logged into the MS Authenticator app on ...

ios

Ian
7 months ago
Hey JohnJingle - have you seen the "If you lose access to your authenticator app or security key" section in this article? This might help, but if not, let me know what I am missing.

JohnJingle

New Contributor

7 months ago

I attempted thru the app like mentioned by Ian yesterday. I must have tried on the on the bad iPhone Verizon gave me originally, so that wasn't fully logged in. I just tried on my iPad and it worked.

Now my good iPhone is logged in.

Thank you, thank you, thank you so much. I am going to print this out and attach to my secret code for next time.