Forum Discussion

Former Member's avatar
Former Member
5 years ago

Can't move past "Adding your account" screen

I am able to login on the web and -while detached from the desktop app- on the browser extension, but not on the desktop app. My OS is Manjaro Gnome version. I have another machine that is an older i...
linux
Dayton_ag's avatar
Dayton_ag
Icon for 1Password Team rank1Password Team
5 years ago

Hey there @vadviktor, I'm glad to hear that this worked well in the beta! :smile: That confirms that we know what's going on.

Currently there is no way to resolve the issue within 8.1, as it has to do with 1Password's authentication behavior. That said, it is possible to work around this issue by removing the security keys from your account, adding your account to 1Password for Linux 8.1 (and authenticating with a 6-digit code from your authenticator), and then re-adding your security keys.