Forum Discussion

holgr's avatar
holgr
Occasional Contributor
2 years ago

Can't re-enable Touch ID after update to 8.10.36 (81036001)

Hi all! Apparently 1Password updated itself in the background today on my machine that's running the macOS Sequoia beta. After that update I'm unable to re-enable Touch ID in the app (the checkbo...
betas
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
2 years ago

Former Member

It might be time to get you over to the technical team and let them take a deeper dive. Can you confirm that you've enabled the feature and then entered the password? I feel certain you have done that. I just want to be sure we're on the same page. I'd go ahead and email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.