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Forum Discussion
Former Member
4 years agoCant Remove Popup in 1Password 7
Since a few days everytime i start 1 Password, there is a popup, when i close it, it comes back after 2-3 Minutes. Closing it once, is not enough, after 30 minutes or so i have to close it 10-20 some...
1P_Dave
Moderator
4 years agoHello @Askingquestions! 👋
I'm sorry to hear that you're seeing an unexpected purchase window when using 1Password 7. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/130354/cant-remove-popup-in-1password-7
- Your forum username:
Askingquestions
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!