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Forum Discussion
Can't Restore Backup 1P 7 on Mac OS Monterey 12.0.1
I moved my 1Password 7 app from my old Mac to a new MacBook Pro (Mac OS 12.0.1, 1Password 7.9.1). I moved the latest backup to the new Mac, but after choosing "Restore", none of my data has been rest...
1P_Dave
Moderator
Moderator@marinahatton Thank you for the screenshots. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/125557/cant-restore-backup-1p-7-on-mac-os-monterey-12-0-1
- Your forum username:
marinahatton - Please do not post your diagnostic report to the forum. This is for your privacy and security. The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
