Forum Discussion

Former Member's avatar
Former Member
3 years ago

Can't save new passwords or copy from generator (Chromium)

I'm on Brave browser (built off Chromium)

In the last month or so, I've been unable to save new logins with the inline Save New Login flow, either by pressing enter or by clicking the button. I am also unable to simply copy a password.

Please see screen recordings here: https://imgur.com/a/04kGBOI

(Side note: it would be nice if you guys could allow uploading video to this forum so we don't have to find a secondary host)

1Password Version: 8.9.4
Extension Version: 2.4.6
OS Version: macOS 12.5
Browser:_ Brave

browser extension

3 Replies

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello again DenalB - Thanks for your message here.

    @planetz - if you're continuing to have issues, we've had word that locking and unlocking the extension (or app) helps. Otherwise, if you'd like to remove the Beta extension from your browser and install the Production release, this should help while the team investigates: 1Password in the browser

    ref: dev/core/core#17386

  • DenalB's avatar
    DenalB
    Super Contributor
    3 years ago

    Hi steph_giles !

    @planetz is using beta build of 1Password in the browser. Maybe you should read here:

    https://1password.community/discussion/134174/not-able-to-save-new-logins-in-vivaldi
    https://1password.community/discussion/134625/issue-not-able-to-save-new-logins-in-chrome-based-browsers
    https://1password.community/discussion/134641/unable-to-save-new-logins-firefox

    Actually, beta build is not usable! Hopefully someone is able to help and to fix the issue. ☹️

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @planetz,

    I'm sorry for the trouble. Can you start by checking if you may have Travel Mode enabled?

    If not, can you try the steps below for a fresh install to see if this improves things:

    1. Right click the 1Password icon in your browser toolbar and choose 'Remove from Brave'
    2. Install a fresh copy from here
    3. Test to see if things are working as expected.

    I hope this helps, let me know how you get on.