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BlackValyrian's avatar
BlackValyrian
New Contributor
3 years ago

Can't search passwords on iPad app when autofill password not found

I'm having issues with the iPad version of 1Password, when logging into an app or browser and the autofill popup show no autofill password, when I click the 1Password icon, a search box appears but n...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

BlackValyrian

Thank you for the screen recording. The "AutoFill Password" screen that you're seeing is iCloud Keychain, not 1Password. As a first step, make sure that you've setup 1Password to work with AutoFill:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords and Passkeys.
  4. Select 1Password.
  5. De-select iCloud Keychain and any other password manager.

Then, tap on the "Passwords" prompt that I pointed to here:

Don't tap on the Autofill > Passwords menu that appears when you double-tap on the username/password field. There's currently an issue in iOS where iOS won't respect your password manager selection for this prompt and will instead always show iCloud Keychain. Tapping on the "Passwords" prompt at the bottom of your screen will allow you to use 1Password.

-Dave

ref: dev/core/core#24225