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Former Member
4 years ago

I'm getting and error System(5) when trying to update to v. 7.8.820 on WIndows 10

Hi, My update fails and 1password rolls back to pevious version. Here is the last line of my error log: [2021-10-05 10:35:36.739286 -04:00] ERROR [opw_starter::transaction] opw-starter\src\trans...
Alvin_L_1P's avatar
Alvin_L_1P
Icon for 1Password Team rank1Password Team
4 years ago
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Hey @johnhight :

Can you check the following settings in the 1Password app?

  1. Open 1Password 8.
  2. From the menu bar, select 1Password > Preferences > Appearance.
  3. Under "Always Show in Sidebar", select Categories.

You can also view the categories by selecting it from the following menu in the 1Password app:

Let me know if you have any questions. 😊

Alvin

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I don't see Categories as an option anymore (you have to search for it). Is there something I'm missing? \n\n \n\n 1Password Ve...","body@stringLength":"445","rawBody":"

One of the most frequent actions I take is to look up all my credit cards. I don't see Categories as an option anymore (you have to search for it). Is there something I'm missing?

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: Not Provided
\nOS Version: 12.4
\nReferrer: forum-search:Categories not appearing in left column

\n","kudosSumWeight":0,"postTime":"2022-05-29T16:35:22.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:117064_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":30},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

One of the most frequent actions I take is to look up all my credit cards. I don't see Categories as an option anymore (you have to search for it). Is there something I'm missing?

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: Not Provided
\nOS Version: 12.4
\nReferrer: forum-search:https://1password.community/search?Search=Categories%20not%20appearing%20in%20left%20column

"},"Conversation:conversation:117064":{"__typename":"Conversation","id":"conversation:117064","solved":false,"topic":{"__ref":"ForumTopicMessage:message:117064"},"lastPostingActivityTime":"2022-05-31T17:17:12.000-07:00","lastPostTime":"2022-05-31T17:17:12.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:117064":{"__typename":"ModerationData","id":"moderation_data:117064","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:117064_1":{"__typename":"Revision","id":"revision:117064_1","lastEditTime":"2022-05-29T16:35:22.000-07:00"},"ForumReplyMessage:message:117065":{"__typename":"ForumReplyMessage","id":"message:117065","conversation":{"__ref":"Conversation:conversation:117064"},"author":{"__ref":"User:user:16601"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:117064/message:117065","revisionNum":1,"uid":117065,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: \"Categories\" missing from left column","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:117065"},"parent":{"__ref":"ForumTopicMessage:message:117064"},"body":"

Hey @johnhight :

\n\n

Can you check the following settings in the 1Password app?

\n\n
    \n
  1. Open 1Password 8.
    2. \n
  2. From the menu bar, select 1Password > Preferences > Appearance.
    3. \n
  3. Under \"Always Show in Sidebar\", select Categories.
    4. \n
\n\n

You can also view the categories by selecting it from the following menu in the 1Password app:

\n\n

\n\n

Let me know if you have any questions. 😊

\n\n

Alvin

","body@stringLength":"791","rawBody":"

Hey @johnhight :

\n\n

Can you check the following settings in the 1Password app?

\n\n
    \n
  1. Open 1Password 8.
    2. \n
  2. From the menu bar, select 1Password > Preferences > Appearance.
    3. \n
  3. Under \"Always Show in Sidebar\", select Categories.
    4. \n
\n\n

You can also view the categories by selecting it from the following menu in the 1Password app:

\n\n

\n\n

Let me know if you have any questions. 😊

\n\n

Alvin

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