Forum Discussion

Former Member's avatar
Former Member
5 years ago

Certmetric Not Filling Email

Hi,
When trying to login to https://www.certmetrics.com/comptia/login.aspx, the "Candidate ID or email address" field is not populated, only the password is being filled

1Password Version: Not Provided
Extension Version: 2.0.5
OS Version: Not Provided

browser extension

3 Replies

  • Former Member's avatar
    Former Member
    5 years ago

    We're glad to hear it @darsh7230 !
    On behalf of ag_chantelle, you are most welcome :)

  • ag_chantelle's avatar
    ag_chantelle
    Icon for 1Password Team rank1Password Team
    5 years ago

    @darsh7230

    I've done some testing on my end and it looks like the email address field does not have any attributes that identify it as an email or username field. That being said, I was able to get both fields to autofill from the password field after I saved a Login using 1Password. For reference, I've recorded the steps I took to save a new Login. You can access the recording here: https://cln.sh/OHmwI1

    Can you try saving a new Login, with your credentials, and let me know if it autofills both fields for you?