Forum Discussion
Rob_1234
4 years agoNew Contributor
Changed email username but still prompts with old one
I have started using masked email (from another provider, not FastMail), so I have been going through all of my logins to update the username/email. I notice on my iPad and iPhone, when it is going ...
Former Member
4 years agoHi Rob_1234!
I notice on my iPad and iPhone, when it is going to fill the login information, it still shows the old email in the prompt option. It does fill the correct new email, but somehow it still shows the old one that is no longer used by that account.
If you see this login inside the 1Password app, but not in the Autofill extension, make sure that the Autofill extension has had time to refresh after you updated information in the main 1Password app. To do so, open 1Password on your iOS device and go to Settings > Password AutoFill, and wait until data has updated.
Does the correct information show in the list now?