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Forum Discussion
Changed password not updating anywhere else (browser extensions, other devices)
I had to change a password a couple of weeks ago—I updated it in the 1Password app on my Mac, and when I use that I get the latest password. However, all of my browser extensions and my phone still p...
1P_Dave
Moderator
ModeratorHello @NoahD! 👋
Your items should instantly update on all of your devices so we'll need to investigate why this isn't happening in your case. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/137022/changed-password-not-updating-anywhere-else-browser-extensions-other-devices
- Your forum username:
NoahD - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
