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Former Member's avatar
Former Member
3 years ago

Changed password not updating anywhere else (browser extensions, other devices)

I had to change a password a couple of weeks ago—I updated it in the 1Password app on my Mac, and when I use that I get the latest password. However, all of my browser extensions and my phone still p...
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Former Member's avatar
Former Member
3 years ago

Thanks very much Dave, that's done now—the support ID I received is #UDG-82155-728

A couple of updates re: the issue, in case they're of any use:

  1. Since I first posted here, I used the 1Password web interface to update the password (i.e., to make it match the new password that was on my Mac but hadn't propagated)—the changed password now shows up on my phone, but all my browser extensions still have the old one.

  2. I've seen a few posts by people with similar issues flagging 2FA as a possible contributing factor: this password is for an organization that makes me change every year, and I've never encountered this issue before, but they have implemented 2FA since last year (when the password change propagated successfully).