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Former Member's avatar
Former Member
4 years ago

Changing master password

I attempted to change my master password. The new password is stored in my vault but is invalid when I use it to log in. My old master password works for login, but I get a message that says my crede...
Former Member's avatar
Former Member
4 years ago

I have downloaded the zip file and run the diagnostics. However, when I try to attach the report to an email to mailto:support+forum@agilebits.com I get a message indicating the attachment does not fully load due to security reasons.
Please advise how to send report.

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master password","id":"message:55418","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:55418","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:55418"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:55418"},"body@stripHtml({\"truncateLength\":200})":" I attempted to change my master password. The new password is stored in my vault but is invalid when I use it to log in. My old master password works for login, but I get a message that says my crede...","body@stringLength":"737","rawBody":"

I attempted to change my master password. The new password is stored in my vault but is invalid when I use it to log in. My old master password works for login, but I get a message that says my credentials are not recognized. The message includes my key information and has a space for the master password. When I enter either the old or new password, I get an \"Invalid\" message. Clicking a \"Not Now\" box clears the message box. What do I need to do to eliminate the message box?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:change master password

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I attempted to change my master password. The new password is stored in my vault but is invalid when I use it to log in. My old master password works for login, but I get a message that says my credentials are not recognized. The message includes my key information and has a space for the master password. When I enter either the old or new password, I get an \"Invalid\" message. Clicking a \"Not Now\" box clears the message box. What do I need to do to eliminate the message box?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=change%20master%20password

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I have downloaded the zip file and run the diagnostics. However, when I try to attach the report to an email to mailto:support+forum@agilebits.com I get a message indicating the attachment does not fully load due to security reasons.
\nPlease advise how to send report.

","body@stringLength":"280","rawBody":"

I have downloaded the zip file and run the diagnostics. However, when I try to attach the report to an email to support+forum@agilebits.com I get a message indicating the attachment does not fully load due to security reasons.
\nPlease advise how to send report.

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