Forum Discussion

ncoling's avatar
ncoling
New Contributor
2 years ago

[chase.com] - Filling isn't working

I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no re...
browser extension
plmorgan66's avatar
plmorgan66
New Contributor
2 years ago

I am having the same issue and have found the problem in Safari, Chrome, and Firefox. I bank with Chase and accessed it frequently, so I'm certain that this issue has only come about recently and that as recently as last week the 1Password icon was appearing and working in the Chase login window. Additionally, the "AutoFill" option in the browser's 1PW menu does not work on the Chase.com login page either.

I have also noted that the problem is ONLY on the login screen. The subsequent 2FA screen, which for Chase requires both a 6-digit 2FA code and re-entering the account password, still shows the 1PW icon and it works as normal on that screen.

NOTE: I just noticed that this discussion is listed under "Beta & Prereleases." In my case, I'm using the most recent PRODUCTION release of the software (I came to this thread through a search and didn't notice the category). However, it appears that the original poster is also using the production release, so perhaps this discussion is misplaced.

1Password Version: 1Password for Mac 8.10.32 (81032050)
1PW Browser Extensions Version: 2.23.3 for all three browsers
OS Version: macOS 14.5
Browsers:
• Safari 17.5 (19618.2.12.11.6)
• Chrome 125.0.6422.61 (Official Build) (arm64)
• Firefox 126.0 (64-bit)