Forum Discussion

ncoling's avatar
ncoling
New Contributor
2 years ago

[chase.com] - Filling isn't working

I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no re...
browser extension
willashley23's avatar
willashley23
New Contributor
2 years ago

The 1password extension usually shows a little icon inside an input field, allowing you to click on it to get suggested login info and prefill it. Today I noticed that it is totally broken for Chase bank's login, and virtually nowhere else. If I open the extension manually, and click 'autofill' on my chase login, it does nothing. Something is utterly broken and it's beyond unacceptable, as logging into my bank is literally one of the most frequent things I do.

What I've tried:
1. disabling and reenabling the extension
2. closing and reopening the 1password native app
3. uninstalling and reinstalling the extension

NOTHING has worked. I think this is on you. Chase likely pushed a change to their webforms that prevents 1p from recognizing it. You need to fix this asap.

1Password Version: 1Password for Mac 8.10.32 (81032050)
Extension Version: 2.23.3
OS Version: 14.4.1
Browser: Arc browser