I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no remedy for the Mac issue this is the reason I was going to switch to NordPass but after looked at that I decided to stay with 1Password I very much would like to have this feature working does anyone have an answer to this issue ? 1Password Version: 8.10.24 Extension Version: 2.20.0 OS Version: Sonoma 14.3 Browser: Chrome

Just today, the extension for Edge stopped working for a Chase login that I use almost every day. More specifically, the little widget that is normally displayed in the password field is simply missing. Moreover, when I click on the 1Password icon in the extension, the correct site is shown, but clicking on Autofill has no effect. I tried reinstalling the extension, restarting the browser, and restarting 1Password, but none of this helped. I tried the same login with Safari using Keychain, and that allowed me to fill in the login/password. In addition, I tried turning off the extension in Edge and turning on the built in Edge functionality for filling in passwords, and that also worked. I also tried using Chrome instead of Edge, and the behavior there was the same as Edge (no widget in login field, clicking on AutoFill has no effect). At this point, I'm wondering if Chase has some JavaScript that is getting in the way of the extension. 1Password Version: 1Password for Mac 8.10.32 (81032050) Extension Version: 2.23.3 OS Version: 14.5 (23F79) Browser: Edge

I have the same issue only on Chase using Firefox on my Mac. On 1Password, open and fill doesn't work, and the widget is missing on the Chase website. Copy and paste from 1Password works, but that's not ideal.

Logged in to report the same behavior. Using Chrome on two different devices, PC and Mac

Yep. Wanted to report the same. I thought 1Password was broken. I did so much uninstalling, reinstalling, etc. Then I realized it still works everywhere else. Why would Chase do that? Using password managers helps keep accounts secure!

Can confirm both that Chase is broken and most other sites aren't. The University of Kentucky Federal Credit Union site also no longer works. 1Password was updated just before I attempted to log in, so there may be an inadvertent code incompatibility. I'm going to report to 1Password to see if they can investigate further and if anyone has any other sites that likewise no longer work, I'd recommend you do so for those as well.

[chase.com] - Filling isn't working

77 Replies

likethesky
Occasional Contributor
2 years ago
+1 I have same issue with secure.chase.com no auto fill... although chase.com and www.chase.com do seem to work if I click Auto Fill from 1Password itself. However, a lot of times I end up at secure.chase.com independently and would like it if the auto-fill just appeared when I do.
1P_Tommy
Moderator
2 years ago
Thanks folks. They team is continuing to work with this. Being a fellow Chase bank user I hope the resolution is on the way.
millerae
New Contributor
2 years ago
This issue is ongoing for Chrome on Mac with chase.com. Has not worked in several weeks.
Tigshugs
New Contributor
2 years ago
Thank you for letting me know. I tried with Chrome and MS Edge and both weren't working. My laptop is a PC so i wasn't able to try with safari.

Appreciate the heads up that it is being looked into :)
happyhungarian
New Contributor
2 years ago
Having the same issue with 1Password and Chase using Firefox
irandamay
New Contributor
2 years ago
I am having the same exact issue in Safari. There's a longer thread a few posts down in this forum about it and they are working on it.
Tigshugs
New Contributor
2 years ago
Hello,

I've encountered an issue where 1Password does not autofill the Chase website login page. There is no entry defined, and even when I manually select autofill from the 1Password app, it doesn't work. Strangely, this only happens on the Chase website:

https://secure.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index

To troubleshoot, I've already tried the following steps:

1.Ensured Chrome is updated to the latest version.
2. Updated 1Password to the latest version.
3. Cleared browser history and cache.
4. Restarted the computer.

Unfortunately, none of these steps resolved the issue. Currently, I can only log in by manually copying the password from the Vault and pasting it. I'm not sure why this problem suddenly started.

Has anyone else experienced this issue?

1Password Version: 8.10.33
Extension Version: 2.24.2
OS Version: Not Provided
Browser: Chrome 125.0.6422.142
scottrbaxter
New Contributor
2 years ago
Still have to copy/paste from the app - 1P still does not work with chase.com... hopefully they find a solution soon!
alexeirrm
New Contributor
2 years ago
+1 to the issue still being present when accessing https://www.chase.com/
jbthomson2
New Contributor
2 years ago
Filling not working for me on chase.com or any related specific securenn.chase.com w/ either Safari or Chrome for macOS Sonoma 14.5. No issues with other websites. At Chase.com, 1PW presents choices for my various Chase logins, but won't fill any of them.

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[chase.com] - Filling isn't working

77 Replies

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