Forum Discussion

ncoling's avatar
ncoling
New Contributor
2 years ago

[chase.com] - Filling isn't working

I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no re...
browser extension
Tigshugs's avatar
Tigshugs
New Contributor
2 years ago

Hello,

I've encountered an issue where 1Password does not autofill the Chase website login page. There is no entry defined, and even when I manually select autofill from the 1Password app, it doesn't work. Strangely, this only happens on the Chase website:

https://secure.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index

To troubleshoot, I've already tried the following steps:

1.Ensured Chrome is updated to the latest version.
2. Updated 1Password to the latest version.
3. Cleared browser history and cache.
4. Restarted the computer.

Unfortunately, none of these steps resolved the issue. Currently, I can only log in by manually copying the password from the Vault and pasting it. I'm not sure why this problem suddenly started.

Has anyone else experienced this issue?

1Password Version: 8.10.33
Extension Version: 2.24.2
OS Version: Not Provided
Browser: Chrome 125.0.6422.142