Forum Discussion

New Contributor

3 years ago

Are we able to reset website passwords in mobile app (iOS)?

Are we able to reset website passwords in mobile app (iOS)? I'm not seeing that available, but I'm brand new to this. Thanks! 1Password Version: 8.10.4 Extension Version: Not Provided OS...

browser extension

ag_chantelle

1Password Team

4 years ago

You are most welcome @erinlowell!

If you discover that you do have permissions, let us know and we'll be happy to help get you to the latest version. :+1:

1P_Dave
Moderator
2 months ago
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Hello vorayn! 👋

Thanks for reaching out! That looks to be coming from the built-in password manager in your browser. While Thorium isn't a supported browser (so it's possible that you're running into a bug that we're not aware of) you should be able to turn that off by following these steps:

Turn off the built-in password manager in your browser

Use the instructions for Chrome (although Thorium might have some differences) and don't skip the steps that have you migrate your passwords from the built-in password manager to 1Password and then delete them from the built-in password manager.

Let me know if that does't work.

-Dave
- vorayn
  New Contributor
  2 months ago
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  Hey Dave!
  Thank you! You were right, I skipped out on the "Delete Browsing Data" part.
  Just did that part and deleted all the password data from Thorium/Chrome and now only the 1Password auto-fill pops up!
  Thank you for helping me out, I must have skipped reading through that part of the help page!
  Regards
  Vorayn
  - Trevor_1P
    Moderator
    2 months ago
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    Hi vorayn,
    Thank you for the update! I'm happy to hear Dave's suggestion resolved the issue.
    - Trevor

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Extension No Longer Works, Stuck in Loop [1Password Classic]","id":"message:69351","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:69351","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:69351"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:69351"},"body@stripHtml({\"truncateLength\":200})":" Mac Version: 10.14.6 \nChrome: Up to Date \n1Password: Up to Date \n\n Steps to recreate: \n\n \n Try to sign into a website from Chrome using the command backslash shortcut. \n A popup appears from Chrom...","body@stringLength":"671","rawBody":"

Mac Version: 10.14.6
\nChrome: Up to Date
\n1Password: Up to Date

\n\n

Steps to recreate:

\n\n

Try to sign into a website from Chrome using the command backslash shortcut.
A popup appears from Chrome saying I need to install the extension. It is already installed, but I try again.
Try again, problem repeats.

\n\n

It says the desktop app is required. I have it and it is open.

\n\n

I've tried rebooting Chrome, no luck. Is this fixable? And if so how?

\n\n

Thanks for any help.

\n\n

1Password Version: 7.8.6
\nExtension Version: 4.7.5.90
\nOS Version: 10.14.6

\n","kudosSumWeight":0,"postTime":"2021-09-24T20:20:07.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:69351_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":110},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Mac Version: 10.14.6
\nChrome: Up to Date
\n1Password: Up to Date

\n\n

Steps to recreate:

\n\n

Try to sign into a website from Chrome using the command backslash shortcut.
A popup appears from Chrome saying I need to install the extension. It is already installed, but I try again.
Try again, problem repeats.

\n\n

It says the desktop app is required. I have it and it is open.

\n\n

I've tried rebooting Chrome, no luck. Is this fixable? And if so how?

\n\n

Thanks for any help.

\n\n

1Password Version: 7.8.6
\nExtension Version: 4.7.5.90
\nOS Version: 10.14.6

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You are most welcome @erinlowell!

\n\n

If you discover that you do have permissions, let us know and we'll be happy to help get you to the latest version. :+1:

","body@stringLength":"171","rawBody":"

You are most welcome @erinlowell!

\n\n

If you discover that you do have permissions, let us know and we'll be happy to help get you to the latest version. :+1:

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