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Forum Discussion
Conflict w/ Capital One extension
I'm still in the 14-day eval phase of 1P, and this is my first post to the Community.
I noticed a problem this evening... running Firefox 137.0 on my Mac (macOS Sequoia 15.4). I have Capital One's "Eno" browser extension (ver 4.4.0) installed in Firefox. It's used to access and manage virtual credit card numbers for my CapOne card.
While trying to make a payment online tonight, I clicked the Eno button to activate the extension. While its little pop-up virtual window appeared, the graphic within just kept spinning and the main UI never appeared. I had to disable the 1P extension (ver 8.10.70.27) and restart my visit to the payment site before I could successfully use Eno to fetch what I needed.
While I use Safari as my primary browser on Mac, the Eno extension has a better reputation on Firefox than on Safari, so that's why I only use it there. I've used Eno on Firefox for several years, and it generally works quite well. So it would be nice if I didn't have to disable the 1P extension every time I need to access Eno on Firefox. Thanks for any ideas or help.
5 Replies
The extension opens, generates the password, then promptly closes without allowing me to use the generated info. If I disable 1Password it works fine. So yes, I think there is a conflict.
- 1P_Dave
Moderator
I'm sorry for the delay in replying. If you still see the issue after updating to the latest versions of 1Password, Capital One, and Firefox then I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/conflict-w-capital-one-extension/154069/replies/159584
- Your forum username: kcharris
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
Same problem Capital One Extension (Eno) doesn't work unless I turn off 1Password extension. Please tell me what I need to do to get them working together.
Browser: Chrome Version 138.0.7204.96 (Official Build) (64-bit)
Eno launches and 1Password appears to log me in, but then I can't create my virtual card. Turn off the 1Password extension and copy/paste username and password (from 1Password App), and it all works fine.
Trevor_1PHi kcharris​,
To confirm, are you unable to open the Eno extension at all, or is the Eno not generating virtual card numbers? From what I've seen looking up Eno online, you can copy or drag and drop these numbers directly from the Eno extension if they don't autofill. Is that not working either?
- Trevor
- 1P_Dave
Hello 1Canid​! 👋
I'm sorry for missing your post. It sounds like there might be conflict between the two browser extensions. If you still see the issue when using the latest version of both extensions and Firefox, I'd like to ask you to reproduce the issue and send in a console log from 1Password in your browser:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/conflict-w-capital-one-extension/154069
- Your forum username: 1Canid
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
