Forum Discussion

LC123's avatar
LC123
New Contributor
2 months ago

Chrome extension offline

I am setting my dad's Mac up as part of our 1Password family account.  I have the desktop app working fine and added the Chrome extension since that is his primary browser.  The extension says that i...
browser extension
family
Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
2 months ago

Hi LC123​,

To help further look into this for you, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: 

    https://www.1password.community/discussions/1password/chrome-extension-offline/166681

  • Your forum username: LC123


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!