Same problem here. Chrome extension stopped working. So now I have two choices, switch to another browser for as long as that extension works or swallow the membership you are trying to ram down my throat? I never upgraded to 1password 7 because of the membership construction that goes with version 7. I don't want a membership, I had a working solution and want to keep it. So what options can you give longtime users like me?

VDL-58787-814

Thank you.

A caution for those who use Chrome and Brave:

I stopped using the 'membership' version of the extension last year - because it would never remember my 'include in all vaults' preference in its settings, in both browsers. (Safari is fine)

It would then offer useless suggestions from vaults I maintain as a long-term 'archive'. 1P tech support did try to help, but nothing fixed it. I assumed this was because I was on a very old OS - but it still happens on an M1 with 12.3.

Fortunately, when I transferred my data to the new Mac, Brave kept the old 'desktop' extension, and it miraculously still works (knock on wood...). Unfortunately, Chrome lost its extensions in the move, so I'm stuck with the dysfunctional 'membership' version there...

@Joy_1P I've emailed and my support ID is #RDS-72832-774. Thanks!

@webelvis @gatek You're both welcome! @timowade I've located your ticket and have reached out to our Migration team (about the promotion!). They'll be in touch with you soon :)

NWJ-85117-551 I have migrated my data and have a free trial. Is there a promotion for long time users? (11 years)

I am already in contact with support, thank you!

Done thx

Hey all! Just want to provide some further context. The last major update to 1Password 6 for Mac was in 2018, and the classic extension has stopped receiving development updates since 2019. As such, we recommend upgrading to 1Password 7 through a membership. With a membership, you would always have access to the latest version of 1Password and all of its updates.

As far as promotions go, we are happy to help with it @gatek @drew289 @webelvis. Please reach out to us directly at mailto:support+tradein@1password.com to discuss this further. After emailing in, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here so that I can locate your ticket and connect you with our Migration team.

Can confirm "classic" extension no longer works. Somewhat disappointed that it is now broken and there was no notification that it would break. This is how you loose loyal customers (I have been using since it first came out). It was a great piece of software, small compact and just did what it said on the tin. Now I am required to install 24Mb of extension just to get the same functionality back as a tiny <1Mb extension and have the extension talk natively to the server side.