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Former Member's avatar
Former Member
4 years ago

Chrome extension requires login now?

Hi,

All had been working great until 2 days ago. My Chrome's 1Password extension has a lock on it and if I double click on it it opens up the 1Password website with login instead of just opening up the app. I don't have an account with 1Password since I've purchased a standalone license, which had been working fine with the extension so far. Removed and reinstalled the extension, Chrome is updated. Is there a solution for that? Thanks!

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: 11.6.4

browser extension

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  • Former Member's avatar
    Former Member
    4 years ago

    Yes, Promotion please I'm a user since 2011 @Joy_1P

  • Former Member's avatar
    Former Member
    4 years ago

    This is crazy - 1Password need to either provide a classic extension update that is compatible with Chrome or offer legacy licensees with a complimentary subscription.

  • Former Member's avatar
    Former Member
    4 years ago

    I have the standalone license as well and would be interested in seeing what the promotion is to upgrade to membership. I had also paid for the Windows license. Thank you.

  • Former Member's avatar
    Former Member
    4 years ago

    How can I have a promotion? I've been using 1P for more than 10 years.

  • Former Member's avatar
    Former Member
    4 years ago

    I have the same problem and it's super frustrating. Been happily using 1 Password 6 for years and this is a silly reason to have to switch over to a more expensive subscription account. It's a real shame 1 Password 6 users are being left out in the cold here. Without the Chrome extension it's pretty useless.

  • Former Member's avatar
    Former Member
    4 years ago

    Hey @cmpsr! With a standalone license, you'd have to use the classic extension in order to save and fill: https://support.1password.com/cs/1password-classic-extension/

    That said, if you are using Chrome on a Mac, the classic extension would no longer be compatible. Here is more information about that: https://support.1password.com/kb/202203/

    I would definitely recommend upgrading to a membership if you're on a Mac. We can definitely help out with a promotion, since you're a long time user. Please let me know if you're interested!