Forum Discussion

ptab's avatar
ptab
New Contributor
2 years ago

Chrome passkey dialog shows up instead of 1Password one

Using Chrome desktop, when I try to login to any of my passkey-enabled accounts (e.g. Google) using a passkey, I only get offered the standard Chrome dialog: If I do the exact same thing on...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

ptab

I'm glad that you were able to solve the mystery! The native passkey prompt appearing when Keeper is installed is something that the team has been before. 1Password isn't designed to be used alongside another password manager and if your workplace mandates the use of Keeper then there are likely browser policies in place to keep it as the primary password manager in your browser.

I would reach out to your IT team to discuss what options are available when it comes to you using 1Password over your organization's chosen password manager. In many cases, organizations don't want employees using non-approved password managers. If you're using 1Password only for personal matters then I'd suggest working with your IT team to setup a second Chrome profile, or install a different browser, for those needs.

I hope that helps. 🙂

-Dave